Tickets for the originally scheduled shows will be valid for the new shows on Friday, May 24 at 6:00 PM, Saturday, May 25 at 10:00 AM, and Sunday, May 26 at 12:00 PM and 4:00 PM. Customers unable to attend the rescheduled dates may request a refund at the original point of purchase.
Tickets purchased through Ticketmaster.com, Ticketmaster App, or Ticketmaster Phone must request their refund through Ticketmaster. TM Customer Service Phone Number: 800-653-8000. TM FAQs available here:
Tickets purchased at the Lexington Medical Center Box Office inside Colonial Life Arena must come to the Box Office with their tickets as well as their credit/debit card and ID and the refund will be issued to the original method of payment. If tickets were purchased with cash, a cash refund will be issued. Refunds can be done at the Box Office during normal business hours Monday – Friday 9 AM to 5 PM; however, due to the State of Emergency issued for Hurricane Florence, the Box Office is currently closed. Once the Box Office reopens, refunds will be available. Please check back to this page before visiting the Arena to confirm that the Box Office has reopened.